Anybody purchase a Genuino Sesmarias condo from ESCALA GLOBAL, S.A. page 2 - Portugal forum

carlos-sousa · 2023-12-17T22:25:09+01:00

In 2022 I purchased a new condo (under construction) in the Genuino Sesmarias Garden development from a company called ESCALA GLOBAL, S.A. (a company out of Porto) in Portimão (Alvor) via their local sales agents. After signing the contract and making all the required payments, I was alerted in June 2023, that I had two weeks to come to Portugal (I live in Canada) to select the finishing touches. When I visited, the construction did not look anywhere ready for finishes. However, I proceeded to make my selections and asked the sales representative to document my selections and confirm any additional costs for upgrades. I was told they would get back to me in one week. I was told they would likely be finished the construction by the end of 2023 and I could take possession a couple of months after. When I did not hear back from the sales agent after a month, I asked what was going on. I was told that the builder was not responding and that I should contact the builder directly. I contacted the builder several times with no response. I had someone local send me video of the construction site and they are still building but there has not been much progress in the last 6 months. I have also contacted my lawyer in Portimão several times without a response. I'm not sure if this is the usual practice in construction in Portugal, but I'm off-course getting nervous about losing my investment. Has anybody else dealt with this company or experience something similar? Can anyone offer advice on who I should try next? Carlos