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HSBC English call centre Swatar

sarso7

I am interested in applying for work here but was wondering whether anyone had any advice or feedback on what it's like? 

Thanks Sarah

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Job offers in MaltaFinding work in GozoFinding work in MaltaFinding work in Saint Julian'sSetting up a business in Malta
Toon

Its hard to get in - the interview in batches of 20, its quite a rigorous interview process with role play and pc skills tests mainly shift work, good money decent holidays and a good benefits package .... their base is in Is-swatar... could be awkward to get to....they have a massive turnover of staff.

Good luck

sarso7

Thanks toon for the information!

I have sent a CV anyway.  Everything is worth a try!

I really want to secure some form of work before I arrive in June!

Toon

its unlikely you will secure it before getting here...,

not being funny just realistic

Good luck with HSBC - maybe try Northway Brokers in Sliema too. similar operation but a Wonga type company dealing solely with brits

sarso7

Thanks toon!

I am actually a fully qualified secondary history teacher, but finding work in that area without actually being in Malta is very difficult. I have applied for teaching assistants jobs but have been told I'm over qualified, and actual teaching posts have required me to start the next day! So, when I came across the HSBC job I thought it might be an area I could work in as it's call centre stuff which would help to keep me busy before I can find teaching work! I know it's probably a long shot but I feel everything is worth a try!
Many thanks once again! Opinions and advice from those who actually live there is greatly received! :)

Toon

ask away there plenty "old hands" here

Sendmenoflowers

I had an onsite interview yesterday and the recruiter,  Sarah from England was extremely rude that I almost excused myself from the interview. She was aggressive with her questioning and demanded that I should bring my personal bank statements to prove I was not getting an income whilst  unemployed since 16.09.2016. 

I felt as though I was being interrogated for terrorism or some vile criminal act. I have never had an interview like it and hope not to ever again. She put me off working there for life. I understand the bank needs to reassure themselves they are recruiting people of good conduct but her attitude was nasty.

You will also be expected to work till 11pm after public transport has stopped. You will need a car but if it breaks down or needs maintenance you will have difficulty travelling home from work after 11pm unless you live close by.

Toon

yup fully understand this as my son had the exact same experiences had the job on a promise for 10 days and just when he expected to have it offered to him they pulled the plug

he eventually got a job with a payday loan company and had a similar experience with the transport scenario

matm911

I know 3 persons working there and they are all quite happy.

btw, since HSBC provides 24/7 phone banking, I suppose some agents even has to work on night shift there  :D

Most of the callcenter / customer service jobs have such shift patterns.

Toon

not much good to anyone who doesnt have their own transport

matm911

Toon wrote:

not much good to anyone who doesnt have their own transport


Therefore the (young) agents have to live in overpriced flats in the center.
But there are some companies that offers private shuttle transport.

Toon

good luck with that then

Mandeep64

Hi i have a job at hsbc in the uk but i would like to move to malta but i need to know howong does it take to get residency in malta and what are the house price to let near the call centre and if my hisband was to join me from india how long do i need to be a reaident for please help

Ruby70

Hi Sarso7

I tried getting a job here for 2 years before arriving. I didn't work. You need to be here really. There are plenty of jobs, it's finding the best one to suit you. I was in a different industry to what I'm doing now, but I'm enjoying it. My advice would be to keep your options open once your here.

I moved here in January with no expectations, and I don't regret it.  Make sure you have enough money to keep you going for at least 12 months, so you can judge things better for yourself.

Good luck!

GozoMo

Ruby70 wrote:

Hi Sarso7

I tried getting a job here for 2 years before arriving. I didn't work. You need to be here really. There are plenty of jobs, it's finding the best one to suit you. I was in a different industry to what I'm doing now, but I'm enjoying it. My advice would be to keep your options open once your here.

I moved here in January with no expectations, and I don't regret it.  Make sure you have enough money to keep you going for at least 12 months, so you can judge things better for yourself.

Good luck!


It can be easier getting employment if you come from the EU as opposed to being a TCN.