I used La Rosa Del Monte and everything went well, even with the car. Good price, nice staff... At least in my case, Miami to PR.
I tried sending my car with Auto Transport 123 and the bastards tried to scam me. Good thing I recorded them.
They didn't want to see the "proof" that one of their employees promised something they were not going to offer me. This guy I spoke to said recording was "against the law", which is not in the state of NY where they're located. He tried to intimidate me and rob me, and failed.
Lesson learned: Every important transaction over the phone should be recorded!
Check "the law" in your area though.
There's 3 types of recording:
1- Both parties agree to recording.
2- One party agrees, the other doesn't know.
3- A third party records others without their knowledge.
# 3 is always illegal.
#1 is legal, and #2 it depends on what state.
If you hear them say that they will record you then THAT is THEIR consent. You don't need to ask them to record them.
If the party at fault is in a state that allows #2 type recording you're good even if you're state doesn't allow it.