HELP! Calling 800 number in the U.S.

Member since 02 January 2018

jkrimskiNew member14 January 2018 16:24:03

Please I need some help here. My password on my online banking account isn't working and I need to call my bank in the U.S. but when I try to dial the 800 or 877 number I can't get through. All regular numbers to the US work fine.

Any help on how to get through would be great. Thanks!
Judith

ddmcghee Dominican Republic Expert

Member since 15 May 2017

ddmcgheeDominican Republic Expert14 January 2018 16:42:02

1811

Maybe try using Skype?聽 Or set up a Google Voice number?

GuestPoster200 Guest

GuestPoster200Guest14 January 2018 16:53:50

Hello. What I do聽 (and works perfectly) is to get a VoIP number from the US (i use MagicJack - service is about 40$ for the entire year) and added to your account profiles. When you call out the banks, the system will recognize the number and you will be connected seamlessly.

jkrimski New member

Member since 02 January 2018

jkrimskiNew member14 January 2018 17:00:26

Thank you! Hangouts worked.

Bob K VIP Member

Member since 25 June 2007

Bob KVIP Member14 January 2018 18:30:16

7675

We have no problem with either our Magic Jack or our Claro or Orange phone.
If you can make other calls to the US with no problem then just call the bank's regular number.
Bob K

jkrimski New member

Member since 02 January 2018

jkrimskiNew member14 January 2018 18:41:25

Thanks Bob:
I don't have any of those phones just my iphone from home. But I downloaded Hangouts and it worked perfectly! Everything got resolved and I am good for my next Dominican shopping spree. YAY!