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Customer care in India

Priscilla

Hello everyone,

The way customer services are handled can greatly affect your views on certain brands, products, companies or stores. As a consumer, it is important to get familiar with local practices regarding client assistance in India and try to understand how things work in the country.

How would you describe your customer service experiences in India?

Do you feel welcome when you enter a store? Do you get useful tips and advice?

Are after-sales services available in India?

Thanks for sharing your experience,

Priscilla

See also

Living in India: the expat guideOnline v/s in-person shopping in India (testimonials)Filipino StoreAnybody dealing in Indian textiles/ handicrafts ?Experience as supervisor
GANEEV

Hi ,

Ya we should greet them in our cultural way. 'NAMASTE'

Dr. Majeed

Most of the time it is a very friendly approach from the sales people.