Thai Customer Support Specialist - 50k to 70k

JOB DETAILS :
COMPANY PROFILE : One of the biggest BPO companies in the world is looking for Thai speakers that will support a footwear manufacturing company in Thailand. They are in need of 5 headcounts of Thai Speaking Customer Support that can start ASAP.
Position: Thai Speaking Customer Support (Footwear Account)
Location: Pasay City
Industry: BPO Company
Salary: Php 80,000 Monthly
Schedule: Shifting Schedule
Work setup: Work onsite
BENEFITS :
Provide working visa for Foreign National
13th month Pay
Leave credits
HMO upon regularization
Annual Performance Bonus
Programs and rewards recognition
Performance Bonus- Based on the Performance
Program Incentives
Night Differential Pay
Overtime Pay
JOB RESPONSIBILITIES:
Answering phone calls, email and chats for the customers.
Handling inquiries related to the orders, product information, returns in a timely manner
Resolve customers complaints and concern about the product
Provide information on the brand values, offerings and policies accurately
Ensure that the team targets are met.
RECRUITMENT PROCESS:
Initial Interview
Ops Interview
Technical Interview
Language Assessment
Job offer
JOB REQUIREMENTS:
Thai National can speak English located in PH or Abroad
Filipino can speak, read and write Thai language
Open for Degree holder, undergraduate or Highschool graduate
With experience in Customer Service is a plus
Willing to work in Pasay
Willing to work in Shifting schedule